fdbck vs UserJot
UserJot is feedback and support for product teams, with an MCP server and a headless mode so AI agents can work the board. fdbck points the agent at your code instead: it triages each report, writes the fix and opens a draft pull request.
| Topic | UserJot | fdbck |
|---|---|---|
| Built for | ||
| Built for | Product teams, and AI agents managing feedback | Developers who want reported bugs fixed, not just logged |
| Product | ||
| Product | Feedback boards, roadmap, changelog, live chat and a shared inbox | Feedback widget, triage inbox, public board and changelog |
| AI | ||
| AI | Duplicate detection, auto-tagging and a support agent that answers from your docs | Triage on every report: type, severity, confidence, duplicates rolled up |
| Agents | ||
| Agents | Agents file, vote on and update requests through MCP or headless mode | Agents fix the code: write the change, run your tests, open a draft PR |
| Pricing | ||
| Pricing | Free with 2 boards. Starter is $29/mo and Professional $59/mo, flat, with unlimited users. | Free for 1 project. Pro is $19/mo flat ($15/mo billed yearly), nothing metered. |
UserJot details from userjot.com/pricing, userjot.com and UserJot API and MCP server, checked October 20, 2026.
Where UserJot is stronger
- Live chat and a shared support inbox alongside the board
- Unlimited team members on paid plans, and SSO on Professional
- A support agent that answers users from your docs
Choose UserJot if
- You want feedback, chat and support in one place
- Your agents should organize feedback rather than change code
- You have several boards for different audiences
Choose fdbck if
- Most of what users report is something to fix in your own code
- You already use Claude Code, Codex or Gemini and want it working the queue
- One project free, then $19/mo flat, is enough for you
Fixes run on a small worker on your own machine, with your own agent and credentials. How the worker works