fdbck vs Canny
Canny collects feedback and helps product, sales and success teams decide what to build. fdbck starts from the same reports and goes on to build it: your own coding agent writes the fix and opens a draft pull request.
| Topic | Canny | fdbck |
|---|---|---|
| Built for | ||
| Built for | Product, sales and customer success teams prioritizing a roadmap | Developers who want reported bugs fixed, not just logged |
| Collects from | ||
| Collects from | Feedback portal and widget, plus support tickets, calls and reviews | Widget and board, plus tagged Zendesk, Intercom and Slack messages |
| AI | ||
| AI | Autopilot finds, de-duplicates and summarizes feedback | Triage on every report: type, severity, confidence, duplicates rolled up |
| Hand-off to engineering | ||
| Hand-off to engineering | Connects requests to Jira, Linear, GitHub and other PM tools | Your agent writes the fix, runs your tests and opens a draft PR |
| Public board | ||
| Public board | Voting, status updates and a public roadmap | Voting, search, trending and a changelog, on your own domain |
| Pricing | ||
| Pricing | Free for 25 tracked users. Pro is $79/mo billed yearly, metered by tracked users. | Free for 1 project. Pro is $19/mo flat ($15/mo billed yearly), nothing metered. |
Canny details from canny.io/pricing and canny.io, checked October 20, 2026.
Where Canny is stronger
- Weighting requests by revenue, with HubSpot and Salesforce on the Business plan
- Finding feedback in sales calls and reviews, not only in what users submit
- SSO and larger teams of managers
Choose Canny if
- Feedback mostly feeds roadmap and sales decisions
- You need CRM data next to every request
- Engineering works from tickets in Jira or Linear
Choose fdbck if
- Most of what users report is something to fix in your own code
- You already use Claude Code, Codex or Gemini and want it working the queue
- You'd rather not pay per tracked user
Fixes run on a small worker on your own machine, with your own agent and credentials. How the worker works
Moving from Canny
Upload your Canny export and your requests arrive with their vote counts, so what people already asked for stays on top. Import a backlog